Shipping policy
Effective Date: June 10, 2026
Thank you for shopping with Kanakadurga Collections!
We are committed to delivering quality ethnic wear and fashion products safely and efficiently to your doorstep. This Shipping Policy outlines the delivery timelines and shipping terms applicable to all orders placed through our website.
Shipping Charges
Domestic Shipping (India)
We offer Free Shipping across India on all eligible orders unless otherwise specified during checkout.
International Shipping
International shipping charges are applicable and will be calculated at checkout based on:
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Destination country
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Package weight
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Package dimensions
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Applicable carrier charges
Order Processing
All orders are processed after successful payment confirmation.
Orders are generally processed within 1–3 business days, subject to product availability and order verification.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Timelines
Delivery timelines may vary depending on product availability, customization requirements, destination, and courier service availability.
Domestic Orders (Within India)
Once your order is confirmed and dispatched, delivery is typically completed within 5 to 10 business days.
International Orders
Once your order is confirmed and dispatched, delivery is typically completed within 10 to 20 business days, depending on the destination country and customs clearance procedures.
Important Note
The above timelines are estimates and may be affected by circumstances beyond our control, including:
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Courier service disruptions
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Natural disasters
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Public holidays
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Customs clearance delays
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Unexpected demand or stock shortages
Customers will be notified if there are significant delays in processing or shipping their orders.
Order Tracking
Once your order has been shipped, you will receive a shipment confirmation via email or SMS containing your tracking details.
You can track your shipment using the tracking number provided through the courier partner's tracking portal or the Track Order page on our website.
Delivery Attempts
We recommend ensuring that either the customer or an authorized representative is available to receive the package at the delivery address.
In case the receiver is unavailable:
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The courier partner may attempt re-delivery.
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The courier executive may contact you via phone.
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If delivery cannot be completed, the shipment may be held at the nearest courier facility for collection.
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Failure to collect the shipment within the courier's holding period may result in the package being returned to us.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information.
Kanakadurga Collections shall not be responsible for delays, failed deliveries, or additional shipping costs arising from incorrect or incomplete address details provided by the customer.
Damaged or Missing Packages
If you receive a damaged package or believe an item is missing from your order, please contact us within 48 hours of delivery with supporting photographs and order details.
We will review the issue and assist you in resolving it as quickly as possible.
Contact Us
For any questions regarding our Shipping Policy, please contact our customer support team.
Phone Number: +91 97000 41777
